Helsana COMPLETA vs. Visana Ambulant Ambulant II: benefits compared

Direct comparison of Helsana COMPLETA and Visana Ambulant Ambulant II in 5 categories. All values come from the policy terms and are backed by their source.

Helsana COMPLETA is better on 1 features, Visana Ambulant Ambulant II on 0; both are equal on 6.

Medicines and medical aids

Feature	Helsana COMPLETA	Visana Ambulant Ambulant II	Result
Medicines outside the SL (percent)	90%Source: ZVB COMPLETA, Ausgabe 1. Januar 2027, edition 2027, p. 1	No verified information	not comparable
Medical aids (percent)	90%Source: ZVB COMPLETA, Ausgabe 1. Januar 2027, edition 2027, p. 3	90%Source: ZB Krankenzusatzversicherung Ambulant (VVG), gültig ab 01.01.2024, edition 2027, p. 2	equal
Medical aids: annual cap	CHF 1’500Source: ZVB COMPLETA, Ausgabe 1. Januar 2027, edition 2027, p. 3	CHF 1’000Source: ZB Krankenzusatzversicherung Ambulant (VVG), gültig ab 01.01.2024, edition 2027, p. 2	Helsana COMPLETA better
Hearing aids: cap	CHF 1’500Source: Produkteheft Versicherungen & Leistungen 2026/27 (Leistungsuebersicht ambulant, Zahn, Reise), edition 2027, p. 11	No verified information	not comparable
Medicines outside the SL: maximum	No verified information	UnlimitedSource: ZB Krankenzusatzversicherung Ambulant (VVG), gültig ab 01.01.2024, edition 2027, p. 2	not comparable

All products in “Medicines and medical aids” compared

Dental care

Feature	Helsana COMPLETA	Visana Ambulant Ambulant II	Result
Orthodontics for children	YesSource: ZVB COMPLETA, Ausgabe 1. Januar 2027, edition 2027, p. 3	No verified information	not comparable
Orthodontics: maximum amount	CHF 10’000Source: ZVB COMPLETA, Ausgabe 1. Januar 2027, edition 2027, p. 3	CHF 10’000Source: ZB Krankenzusatzversicherung Ambulant (VVG), gültig ab 01.01.2024, edition 2027, p. 2	equal
Orthodontics up to age	20Source: ZVB COMPLETA, Ausgabe 1. Januar 2027, edition 2027, p. 3	No verified information	not comparable
Wisdom teeth removal	YesSource: Produkteheft Versicherungen & Leistungen 2026/27 (Leistungsuebersicht ambulant, Zahn, Reise), edition 2027, p. 11	No verified information	not comparable

All products in “Dental care” compared

Prevention

Feature	Helsana COMPLETA	Visana Ambulant Ambulant II	Result
Coverage (percent)	90%Source: ZVB COMPLETA, Ausgabe 1. Januar 2027, edition 2027, p. 4	90%Source: ZB Krankenzusatzversicherung Ambulant (VVG), gültig ab 01.01.2024, edition 2027, p. 3	equal
Annual cap	CHF 750Source: ZVB COMPLETA, Ausgabe 1. Januar 2027, edition 2027, p. 4	No verified information	not comparable
Vaccinations (percent)	90%Source: ZVB COMPLETA, Ausgabe 1. Januar 2027, edition 2027, p. 4	90%Source: ZB Krankenzusatzversicherung Ambulant (VVG), gültig ab 01.01.2024, edition 2027, p. 3	equal
Vaccinations: annual cap	No verified information	CHF 200Source: ZB Krankenzusatzversicherung Ambulant (VVG), gültig ab 01.01.2024, edition 2027, p. 3	not comparable
Health check-up	No verified information	CHF 300Source: ZB Krankenzusatzversicherung Ambulant (VVG), gültig ab 01.01.2024, edition 2027, p. 3	not comparable
Gynaecological screening (percent)	No verified information	90%Source: ZB Krankenzusatzversicherung Ambulant (VVG), gültig ab 01.01.2024, edition 2027, p. 3	not comparable

All products in “Prevention” compared

Travel abroad

Feature	Helsana COMPLETA	Visana Ambulant Ambulant II	Result
Worldwide validity	YesSource: AVB Krankenzusatzversicherungen (VVG), Ausgabe 1. Januar 2027 (aktuell auf helsana.ch publiziert), edition 2027, p. 1	YesSource: ZB Krankenzusatzversicherung Ambulant (VVG), gültig ab 01.01.2024, edition 2027, p. 4	equal
Maximum trip duration in days	No verified information	56Source: ZB Krankenzusatzversicherung Ambulant (VVG), gültig ab 01.01.2024, edition 2027, p. 1	not comparable

All products in “Travel abroad” compared

Contract terms

Feature	Helsana COMPLETA	Visana Ambulant Ambulant II	Result
Minimum contract duration in years	1Source: AVB Krankenzusatzversicherungen (VVG), Ausgabe 1. Januar 2027 (aktuell auf helsana.ch publiziert), edition 2027, p. 2	No verified information	not comparable
Cancellation notice in months	3 monthsSource: AVB Krankenzusatzversicherungen (VVG), Ausgabe 1. Januar 2027 (aktuell auf helsana.ch publiziert), edition 2027, p. 2	No verified information	not comparable
Insurer does not cancel after a claim	YesSource: AVB Krankenzusatzversicherungen (VVG), Ausgabe 1. Januar 2027 (aktuell auf helsana.ch publiziert), edition 2027, p. 2	YesSource: AVB Krankenzusatzversicherungen (VVG), gültig ab 01.01.2022, edition 2027, p. 3	equal
Premium and age	Premiums by 5-year age bands up to 91+; over-65s pay max 3x and over-70s max 4x the premium of a 30-year-oldSource: AVB Krankenzusatzversicherungen (VVG), Ausgabe 1. Januar 2027 (aktuell auf helsana.ch publiziert), edition 2027, p. 3	Premiums are set by age groups (0-18, 19-25, 26-30, then 5-year bands), the last group being reached at age 86; changes take effect on 1 January.Source: AVB Krankenzusatzversicherungen (VVG), gültig ab 01.01.2022, edition 2027, p. 4	not comparable
Family discount	No verified information	YesSource: ZB Krankenzusatzversicherung Ambulant (VVG), gültig ab 01.01.2024, edition 2027, p. 1	not comparable
Accident cover included	No verified information	YesSource: ZB Krankenzusatzversicherung Ambulant (VVG), gültig ab 01.01.2024, edition 2027, p. 1	not comparable
Other notable benefits	No verified information	Includes Vacanza travel insurance (up to eight weeks per trip, with emergency assistance and legal protection) and Visana Assistance round-the-clock emergency help in Switzerland.Source: ZB Krankenzusatzversicherung Ambulant (VVG), gültig ab 01.01.2024, edition 2027, p. 1	not comparable

All products in “Contract terms” compared

Information only, not advice, no guarantee. The insurers' own documents are authoritative.