Helsana PRIMEO vs. Visana Ambulant VIVA Ambulant VIVA I: benefits compared

Direct comparison of Helsana PRIMEO and Visana Ambulant VIVA Ambulant VIVA I in 3 categories. All values come from the policy terms and are backed by their source.

Helsana PRIMEO is better on 1 features, Visana Ambulant VIVA Ambulant VIVA I on 0; both are equal on 1.

Medicines and medical aids

Feature Helsana PRIMEO Visana Ambulant VIVA Ambulant VIVA I Result
Medical aids: annual cap CHF 5’000Source: ZVB PRIMEO, Ausgabe 1. Januar 2025, edition 2027, p. 2 No verified information not comparable
Medicines outside the SL: maximum No verified information CHF 1’000Source: ZB Krankenzusatzversicherung Ambulant VIVA (VVG), gültig ab 01.03.2026, edition 2027, p. 2 not comparable

All products in “Medicines and medical aids” compared

Prevention

Feature Helsana PRIMEO Visana Ambulant VIVA Ambulant VIVA I Result
Health check-up CHF 1’700Source: ZVB PRIMEO, Ausgabe 1. Januar 2025, edition 2027, p. 2 CHF 200Source: ZB Krankenzusatzversicherung Ambulant VIVA (VVG), gültig ab 01.03.2026, edition 2027, p. 3 Helsana PRIMEO better
Vaccinations (percent) No verified information 90%Source: ZB Krankenzusatzversicherung Ambulant VIVA (VVG), gültig ab 01.03.2026, edition 2027, p. 3 not comparable
Vaccinations: annual cap No verified information CHF 100Source: ZB Krankenzusatzversicherung Ambulant VIVA (VVG), gültig ab 01.03.2026, edition 2027, p. 3 not comparable
Gynaecological screening (percent) No verified information 90%Source: ZB Krankenzusatzversicherung Ambulant VIVA (VVG), gültig ab 01.03.2026, edition 2027, p. 3 not comparable

All products in “Prevention” compared

Contract terms

Feature Helsana PRIMEO Visana Ambulant VIVA Ambulant VIVA I Result
Minimum contract duration in years 1Source: AVB Krankenzusatzversicherungen (VVG), Ausgabe 1. Januar 2027 (aktuell auf helsana.ch publiziert), edition 2027, p. 2 No verified information not comparable
Cancellation notice in months 3 monthsSource: AVB Krankenzusatzversicherungen (VVG), Ausgabe 1. Januar 2027 (aktuell auf helsana.ch publiziert), edition 2027, p. 2 No verified information not comparable
Insurer does not cancel after a claim YesSource: AVB Krankenzusatzversicherungen (VVG), Ausgabe 1. Januar 2027 (aktuell auf helsana.ch publiziert), edition 2027, p. 2 YesSource: AVB Krankenzusatzversicherungen VIVA (VVG), gültig ab 01.03.2026, edition 2027, p. 3 equal
Accident cover included YesSource: AVB Krankenzusatzversicherungen (VVG), Ausgabe 1. Januar 2027 (aktuell auf helsana.ch publiziert), edition 2027, p. 1 No verified information not comparable
Family discount No verified information YesSource: ZB Krankenzusatzversicherung Ambulant VIVA (VVG), gültig ab 01.03.2026, edition 2027, p. 1 not comparable
Only with basic insurance at the same insurer No verified information YesSource: ZB Krankenzusatzversicherung Ambulant VIVA (VVG), gültig ab 01.03.2026, edition 2027, p. 1 not comparable
Prerequisite No verified information Requires the mandatory basic insurance VIVA-Gesundheitsplan.Source: ZB Krankenzusatzversicherung Ambulant VIVA (VVG), gültig ab 01.03.2026, edition 2027, p. 1 not comparable
Premium and age No verified information Premiums by age groups 0-18, 19-25, 26-30, then 5-year bands up to the last group at 86; change on 1 January usually raises the premium.Source: AVB Krankenzusatzversicherungen VIVA (VVG), gültig ab 01.03.2026, edition 2027, p. 4 not comparable
Notable exclusions No verified information Only supplements the basic insurance; services without VIVA doctor's referral are reimbursed at only 60%; no benefits if travelling abroad for treatment.Source: ZB Krankenzusatzversicherung Ambulant VIVA (VVG), gültig ab 01.03.2026, edition 2027, p. 3 not comparable
Other notable benefits No verified information Includes Vacanza travel insurance for eight weeks per trip (worldwide, with immediate assistance service).Source: ZB Krankenzusatzversicherung Ambulant VIVA (VVG), gültig ab 01.03.2026, edition 2027, p. 1 not comparable

All products in “Contract terms” compared

Information only, not advice, no guarantee. The insurers' own documents are authoritative.

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