Helsana PRIMEO vs. Visana Ambulant VIVA Ambulant VIVA III: benefits compared

Direct comparison of Helsana PRIMEO and Visana Ambulant VIVA Ambulant VIVA III in 4 categories. All values come from the policy terms and are backed by their source.

Helsana PRIMEO is better on 2 features, Visana Ambulant VIVA Ambulant VIVA III on 0; both are equal on 3.

Medicines and medical aids

Feature Helsana PRIMEO Visana Ambulant VIVA Ambulant VIVA III Result
Medical aids: annual cap CHF 5’000Source: ZVB PRIMEO, Ausgabe 1. Januar 2025, edition 2027, p. 2 CHF 2’000Source: ZB Krankenzusatzversicherung Ambulant VIVA (VVG), gültig ab 01.03.2026, edition 2027, p. 2 Helsana PRIMEO better
Medicines outside the SL: maximum No verified information UnlimitedSource: ZB Krankenzusatzversicherung Ambulant VIVA (VVG), gültig ab 01.03.2026, edition 2027, p. 2 not comparable
Medical aids (percent) No verified information 90%Source: ZB Krankenzusatzversicherung Ambulant VIVA (VVG), gültig ab 01.03.2026, edition 2027, p. 2 not comparable

All products in “Medicines and medical aids” compared

Prevention

Feature Helsana PRIMEO Visana Ambulant VIVA Ambulant VIVA III Result
Health check-up CHF 1’700Source: ZVB PRIMEO, Ausgabe 1. Januar 2025, edition 2027, p. 2 CHF 600Source: ZB Krankenzusatzversicherung Ambulant VIVA (VVG), gültig ab 01.03.2026, edition 2027, p. 3 Helsana PRIMEO better
Coverage (percent) No verified information 90%Source: ZB Krankenzusatzversicherung Ambulant VIVA (VVG), gültig ab 01.03.2026, edition 2027, p. 3 not comparable
Vaccinations (percent) No verified information 90%Source: ZB Krankenzusatzversicherung Ambulant VIVA (VVG), gültig ab 01.03.2026, edition 2027, p. 3 not comparable
Vaccinations: annual cap No verified information UnlimitedSource: ZB Krankenzusatzversicherung Ambulant VIVA (VVG), gültig ab 01.03.2026, edition 2027, p. 3 not comparable
Gynaecological screening (percent) No verified information 90%Source: ZB Krankenzusatzversicherung Ambulant VIVA (VVG), gültig ab 01.03.2026, edition 2027, p. 3 not comparable

All products in “Prevention” compared

Home help

All products in “Home help” compared

Contract terms

Feature Helsana PRIMEO Visana Ambulant VIVA Ambulant VIVA III Result
Minimum contract duration in years 1Source: AVB Krankenzusatzversicherungen (VVG), Ausgabe 1. Januar 2027 (aktuell auf helsana.ch publiziert), edition 2027, p. 2 No verified information not comparable
Cancellation notice in months 3 monthsSource: AVB Krankenzusatzversicherungen (VVG), Ausgabe 1. Januar 2027 (aktuell auf helsana.ch publiziert), edition 2027, p. 2 No verified information not comparable
Insurer does not cancel after a claim YesSource: AVB Krankenzusatzversicherungen (VVG), Ausgabe 1. Januar 2027 (aktuell auf helsana.ch publiziert), edition 2027, p. 2 YesSource: AVB Krankenzusatzversicherungen VIVA (VVG), gültig ab 01.03.2026, edition 2027, p. 3 equal
Accident cover included YesSource: AVB Krankenzusatzversicherungen (VVG), Ausgabe 1. Januar 2027 (aktuell auf helsana.ch publiziert), edition 2027, p. 1 No verified information not comparable
Family discount No verified information YesSource: ZB Krankenzusatzversicherung Ambulant VIVA (VVG), gültig ab 01.03.2026, edition 2027, p. 1 not comparable
Only with basic insurance at the same insurer No verified information YesSource: ZB Krankenzusatzversicherung Ambulant VIVA (VVG), gültig ab 01.03.2026, edition 2027, p. 1 not comparable
Prerequisite No verified information Requires the mandatory basic insurance VIVA-Gesundheitsplan.Source: ZB Krankenzusatzversicherung Ambulant VIVA (VVG), gültig ab 01.03.2026, edition 2027, p. 1 not comparable
Premium and age No verified information Premiums by age groups 0-18, 19-25, 26-30, then 5-year bands up to the last group at 86; change on 1 January usually raises the premium.Source: AVB Krankenzusatzversicherungen VIVA (VVG), gültig ab 01.03.2026, edition 2027, p. 4 not comparable
Notable exclusions No verified information Only supplements the basic insurance; services without VIVA doctor's referral are reimbursed at only 60%; no benefits if travelling abroad for treatment.Source: ZB Krankenzusatzversicherung Ambulant VIVA (VVG), gültig ab 01.03.2026, edition 2027, p. 3 not comparable
Other notable benefits No verified information Includes Vacanza travel insurance for eight weeks per trip (worldwide, with immediate assistance service).Source: ZB Krankenzusatzversicherung Ambulant VIVA (VVG), gültig ab 01.03.2026, edition 2027, p. 1 not comparable

All products in “Contract terms” compared

Information only, not advice, no guarantee. The insurers' own documents are authoritative.

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