Home Supplementary insurance at a glance Helsana PRIMEO vs. Visana Ambulant VIVA Ambulant VIVA III: benefits compared
Helsana PRIMEO vs. Visana Ambulant VIVA Ambulant VIVA III: benefits compared
Direct comparison of Helsana PRIMEO and Visana Ambulant VIVA Ambulant VIVA III in 4 categories. All values come from the policy terms and are backed by their source.
Helsana PRIMEO is better on 2 features, Visana Ambulant VIVA Ambulant VIVA III on 0; both are equal on 3.
Medicines and medical aids
Feature
Helsana PRIMEO
Visana Ambulant VIVA Ambulant VIVA III
Result
Medical aids: annual cap
CHF 5’000 Source: ZVB PRIMEO, Ausgabe 1. Januar 2025, edition 2027, p. 2
CHF 2’000 Source: ZB Krankenzusatzversicherung Ambulant VIVA (VVG), gültig ab 01.03.2026, edition 2027, p. 2
Helsana PRIMEO better Medicines outside the SL: maximum
No verified information
Unlimited Source: ZB Krankenzusatzversicherung Ambulant VIVA (VVG), gültig ab 01.03.2026, edition 2027, p. 2
not comparable Medical aids (percent)
No verified information
90% Source: ZB Krankenzusatzversicherung Ambulant VIVA (VVG), gültig ab 01.03.2026, edition 2027, p. 2
not comparable
All products in “Medicines and medical aids” compared
Prevention
Feature
Helsana PRIMEO
Visana Ambulant VIVA Ambulant VIVA III
Result
Health check-up
CHF 1’700 Source: ZVB PRIMEO, Ausgabe 1. Januar 2025, edition 2027, p. 2
CHF 600 Source: ZB Krankenzusatzversicherung Ambulant VIVA (VVG), gültig ab 01.03.2026, edition 2027, p. 3
Helsana PRIMEO better Coverage (percent)
No verified information
90% Source: ZB Krankenzusatzversicherung Ambulant VIVA (VVG), gültig ab 01.03.2026, edition 2027, p. 3
not comparable Vaccinations (percent)
No verified information
90% Source: ZB Krankenzusatzversicherung Ambulant VIVA (VVG), gültig ab 01.03.2026, edition 2027, p. 3
not comparable Vaccinations: annual cap
No verified information
Unlimited Source: ZB Krankenzusatzversicherung Ambulant VIVA (VVG), gültig ab 01.03.2026, edition 2027, p. 3
not comparable Gynaecological screening (percent)
No verified information
90% Source: ZB Krankenzusatzversicherung Ambulant VIVA (VVG), gültig ab 01.03.2026, edition 2027, p. 3
not comparable
All products in “Prevention” compared
Home help
Feature
Helsana PRIMEO
Visana Ambulant VIVA Ambulant VIVA III
Result
Daily cap
CHF 100 Source: ZVB PRIMEO, Ausgabe 1. Januar 2025, edition 2027, p. 2
CHF 100 Source: ZB Krankenzusatzversicherung Ambulant VIVA (VVG), gültig ab 01.03.2026, edition 2027, p. 3
equal Maximum number of days
30 Source: ZVB PRIMEO, Ausgabe 1. Januar 2025, edition 2027, p. 2
30 Source: ZB Krankenzusatzversicherung Ambulant VIVA (VVG), gültig ab 01.03.2026, edition 2027, p. 3
equal
All products in “Home help” compared
Contract terms
Feature
Helsana PRIMEO
Visana Ambulant VIVA Ambulant VIVA III
Result
Minimum contract duration in years
1 Source: AVB Krankenzusatzversicherungen (VVG), Ausgabe 1. Januar 2027 (aktuell auf helsana.ch publiziert), edition 2027, p. 2
No verified information
not comparable Cancellation notice in months
3 months Source: AVB Krankenzusatzversicherungen (VVG), Ausgabe 1. Januar 2027 (aktuell auf helsana.ch publiziert), edition 2027, p. 2
No verified information
not comparable Insurer does not cancel after a claim
Yes Source: AVB Krankenzusatzversicherungen (VVG), Ausgabe 1. Januar 2027 (aktuell auf helsana.ch publiziert), edition 2027, p. 2
Yes Source: AVB Krankenzusatzversicherungen VIVA (VVG), gültig ab 01.03.2026, edition 2027, p. 3
equal Accident cover included
Yes Source: AVB Krankenzusatzversicherungen (VVG), Ausgabe 1. Januar 2027 (aktuell auf helsana.ch publiziert), edition 2027, p. 1
No verified information
not comparable Family discount
No verified information
Yes Source: ZB Krankenzusatzversicherung Ambulant VIVA (VVG), gültig ab 01.03.2026, edition 2027, p. 1
not comparable Only with basic insurance at the same insurer
No verified information
Yes Source: ZB Krankenzusatzversicherung Ambulant VIVA (VVG), gültig ab 01.03.2026, edition 2027, p. 1
not comparable Prerequisite
No verified information
Requires the mandatory basic insurance VIVA-Gesundheitsplan. Source: ZB Krankenzusatzversicherung Ambulant VIVA (VVG), gültig ab 01.03.2026, edition 2027, p. 1
not comparable Premium and age
No verified information
Premiums by age groups 0-18, 19-25, 26-30, then 5-year bands up to the last group at 86; change on 1 January usually raises the premium. Source: AVB Krankenzusatzversicherungen VIVA (VVG), gültig ab 01.03.2026, edition 2027, p. 4
not comparable Notable exclusions
No verified information
Only supplements the basic insurance; services without VIVA doctor's referral are reimbursed at only 60%; no benefits if travelling abroad for treatment. Source: ZB Krankenzusatzversicherung Ambulant VIVA (VVG), gültig ab 01.03.2026, edition 2027, p. 3
not comparable Other notable benefits
No verified information
Includes Vacanza travel insurance for eight weeks per trip (worldwide, with immediate assistance service). Source: ZB Krankenzusatzversicherung Ambulant VIVA (VVG), gültig ab 01.03.2026, edition 2027, p. 1
not comparable
All products in “Contract terms” compared
Information only, not advice, no guarantee. The insurers' own documents are authoritative.